Best of Bedz
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Anti-Discrimination Policy

Last updated: 12 July 2026

Every guest is welcome at Best of Bedz. We manage every home we list, so this policy is a promise about our own conduct, and a standard we ask our guests to meet.

1. Our promise

We do not refuse, cancel, or treat a booking differently because of race, colour, ethnicity, national origin, religion, sex, disability, or any other characteristic protected by the laws that apply to us. Our team applies house rules and booking decisions consistently, and our staff and partners are held to the same standard.

2. Accessibility and reasonable accommodation

Tell us what you need and we will answer honestly about what each home can and cannot accommodate, before you book. Trained service animals are welcome even where a listing otherwise says no pets, where the law so requires; tell us in advance so the home is prepared.

3. Legitimate, disclosed restrictions

Some rules are lawful, practical restrictions rather than discrimination, and they are always disclosed on the listing before you book:

  • occupancy limits and minimum-age requirements for the booker;
  • no-smoking, no-party and no-pet rules;
  • building and community rules that apply to everyone in the property.

4. Legal requirements at check-in

The law of the property's country governs check-in, and we follow it at every property, applied to everyone equally. Today that includes, for properties in Egypt: registration of all overnight guests with the competent authority (name and ID or passport), and, where the law requires it, Egyptian and Arab-national couples presenting a valid marriage certificate to share accommodation. As we add properties in other countries, the same principle holds: statutory check-in requirements of that country are stated on the listing before booking so no guest is surprised at the door. These are legal requirements, not our preferences.

5. What we ask of guests

Treat our staff, neighbours and communities with respect. Harassment or abuse of staff or neighbours, on any ground, is a breach of house rules and grounds for ending a stay under the Terms of Service.

6. Reporting

If you believe you were treated unfairly by anyone representing Best of Bedz, tell us: cs@bestofbedz.com or WhatsApp +20 122 758 0022. Reports go to management, are investigated, and receive a written response.

This policy is published in English and Arabic; if the two versions differ, the English version prevails.