AML & Sanctions Compliance
Last updated: 12 July 2026
Best of B Online FZ-LLC is a UAE company, and we take financial-crime prevention seriously. This page explains, in plain language, how we meet anti-money-laundering (AML) and sanctions obligations on every payment, for guests and owners worldwide.
1. The framework we operate under
As a company registered in the Ras Al Khaimah Economic Zone, we comply with the UAE's AML framework, including Federal Decree-Law No. 20 of 2018 on Anti-Money Laundering and Combating the Financing of Terrorism and its implementing regulations (including Cabinet Decision No. 10 of 2019), together with the sanctions regimes that apply in the UAE, including UN Security Council sanctions and the lists administered by the UAE Executive Office for Control and Non-Proliferation. Because payments run on international card networks, listings maintained by other authorities (such as the US OFAC lists) can also affect whether a payment can be processed.
2. What money laundering is
Money laundering is the process of disguising the proceeds of crime as legitimate funds, typically in three stages: placement (moving illicit cash into the financial system), layering (moving it through transactions to obscure its origin), and integration (returning it as apparently legitimate money). Hospitality businesses are a known target for all three, which is why the controls below exist.
3. Acceptable and unacceptable forms of payment
Acceptable for online bookings:
- Cards and supported wallets processed by Ziina or Mamo Pay, payment providers licensed and regulated in the UAE, which apply their own regulatory KYC, screening and monitoring to every transaction, in the name of the guest making the booking.
Not acceptable:
- Cash for online bookings.
- Cryptocurrency.
- Cheques of any kind, including third-party cheques.
- Payments from accounts or cards in a name unconnected to the booking.
- Structured payments: several small payments that appear designed to avoid scrutiny.
Where a listing states that a security deposit is taken locally at check-in, that collection is documented and receipted.
4. Know-your-guest measures
- Every booking is tied to a named guest, a payment reference and an auditable record, and guests are registered at check-in as the law of the property's country requires.
- For long stays, high-value bookings, or unusual payment patterns, we may ask for identification or reasonable source-of-funds information before confirming. Refusal may mean we cannot proceed, in which case anything already paid for the affected booking is refunded unless the law prevents it.
- For property owners joining our management services, we verify identity and ownership documentation before onboarding, and owner payouts are made to bank accounts in the owner's own name.
5. Sanctions screening
We do not knowingly transact with persons or entities subject to applicable sanctions, or process bookings that would breach UAE sanctions obligations. Screening runs at two levels: our licensed payment providers screen the payment, and we act on any match affecting a booking or an owner relationship. Where a match arises we may decline or cancel, and, where the law requires, report without notifying the parties involved (as the law itself mandates). Sanctions lists change; the obligation is applied as it stands on the day of the transaction.
6. Governance, records and training
- A designated compliance responsibility sits with company management, which approves this policy and its exceptions (of which there are none as of the date above).
- Transaction and booking records are retained for at least five years, in line with UAE AML record-keeping requirements.
- Staff who handle bookings, payments or owner onboarding receive AML awareness guidance, and this policy is reviewed at least yearly.
7. Reporting
We report suspicious activity to the competent UAE authorities as and when applicable law requires, and our licensed payment providers file their own regulatory reports on the payments they process, including suspicious-transaction reports to the UAE Financial Intelligence Unit through the goAML platform. Concerns can be raised confidentially at legal@bestofbedz.com.
This policy is published in English and Arabic; if the two versions differ, the English version prevails.